Shipping policy

All purchases will be shipped to the address provided at checkout. Please ensure the address is accurate. If you need the item shipped to a different address, kindly inform us at the time of purchase. Orders are shipped via Canada Post, USPS, or UPS. Given the delicate nature of our miniatures, all packages are carefully packed in bubble wrap and sturdy, clean boxes to ensure their safe arrival.

We aim to ship within 3 business days of payment clearance; however, shipping delays may occur due to weather conditions. Delivery times can vary, but Canadian orders typically arrive within 1 to 2 weeks, often sooner. Please note that standard shipping with Canada Post does not include tracking or insurance unless these options are purchased separately.

If you wish to add tracking or insurance to your order, we will gladly provide a quote and arrange it for you. While most packages arrive without any issues, we cannot be held responsible for lost, stolen, or damaged items if insurance is not purchased. In the event of damage, please do not accept the package. For lost, stolen, or damaged items, replacements may not match the original item, as all items are one of a kind.

International Orders:
For customers outside of Canada, any applicable customs, brokerage, or duty fees are the buyer’s responsibility. We recommend familiarizing yourself with these potential charges to avoid unexpected fees at the time of delivery. M for Miniatures does not accept returns due to customs or duty charges. Please note that the customs declaration will reflect the actual value of the items and cannot be altered.